The Gatsby Guarantee

As a family run business, we continue to grow due to our unwavering commitment to honesty, openness and approachability.


We have therefore committed to a set of standards which we believe will provide peace of mind to our customers.

Natural diamonds & sustainability

Gatsby Jewellery only sells natural diamonds. Not only are natural diamonds the correct choice from an investment point of view (lab grown stones are essentially valueless), they are the right choice for the environment. Despite being advertised as such, lab-grown diamonds are not and can never be ‘green’ due to the extraordinary amount of energy it takes to create even a single stone. Modern mining inflicts its own obvious cost on our planet. The only green diamond is an antique diamond.

Gem
 Certification

We strongly believe that jewellery should be graded by a “third party” to provide peace of mind to buyers, which is why we submit our stock to reputable and stringent labs in the UK and Europe. The overwhelming majority of our items come with an independent jewellery, diamond, or gemological report. The very few items which don’t have independent reports are graded in-house to the same exacting standards.

Memberships &
 Accreditations

Gatsby is proud to be a member of a number of trade organisations who match and help us to maintain our standards.

Free
 UK & Worldwide Delivery

We provide free delivery both domestically in the UK and to our customers around the world. We pay all duties and customs for our international buyers.

All UK orders are sent via Royal Mail Special Delivery (fully insured) to be delivered before 1pm the following day. International orders are sent via DHL.

Complimentary
 Warranty

Although we do our very best to ensure that our jewellery will stand up to the rigours of everyday wear, sometimes - although not often - antique jewellery shows its age. We will replace side or accent diamonds or breaks to the metal within the first year if the loss/breakage is due to a manufacturing defect. Beyond twelve months, repairs will be at the customer's expense, but we will work with you to carry out any repairs “at cost”.

Our
Accreditations

We are proud members of trade organisations who match our standards.

Lapada

The Association of Art & Antiques Dealers - LAPADA - is the largest professional trade association of art & antiques dealers in the UK. Membership is only offered to those who meet the Association’s strict criteria, regarding experience and knowledge of their field. This ensures that the public know that, when they buy from a LAPADA member, they are purchasing exceptional quality and assurance.

The National Association of Jewellers

Every NAJ retailer abides by the association's code of conduct based on honestly, integrity and professionalism. Gain peace of mind and confidence by purchasing from an NAJ member.

Gem-A Corporate Member

The Gemmological Association of Great Britain has been at the forefront of gemmological research and education since 1908. Membership demonstrates a commitment to upholding the highest standards and best practices in gemmological research, trade and education.

Cinoa

Confédértion Internationale des Négociants en Œuvres d'Art. Established in 1935, CINOA are the global leaders in representing the international art, antiques and antiquities trade.

Association of International Antique Dealers

AIAD is an association of dealers in antiquities whose aim is to promote responsible antiquities dealing and to provide a means of exchanging relevant information about fakes, forgeries and fraudulent misrepresentation.

Antiques are Green

Antiques are Green aims to encourage the purchase of antique and vintage as a recognised sustainable green choice

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