Payment

All transactions are strictly confidential and we will not have access to your credit card details. All online transactions will be processed through our online third-party payment partner, Opayo, formerly Sage Pay.

Payment can be made using all major credit or debit cards including American Express.

Payment can also be made via Paypal, bank transfer, cheque or cash.

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online. We are PCI DDS compliant.

Layaway Option

We can offer a layaway payment plan on most of our items over £500. We require a 10% deposit to secure the item and give a further 120 days to pay the balance.

The 10% deposit will not be returned if the customer cancels the sale during the layaway period.

If a customer is uncontactable after a period of two months the layaway will be cancelled and the balance retained.

Returns on layaways are refunded as store credit.

Feel free to contact us for more information on our layaway plan.

We also offer interest free finance options though Novuna. Check our FAQs for more information.

Taxes

Sales are predominately made under the Margin Scheme so are exempt from duties and tax in Europe.

We pay all duties and taxes for our international buyers. The customer is responsible for all additional local duties, taxes and/or tariffs that may occur.

Visit Our Showroom

Book a private appointment to see our jewellery in person. Near Essex.

Virtual Consultations

View the jewellery from the comfort of your own home.

Check our FAQs

We've answered all of your most asked questions on our FAQ page.

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