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We offer a full no quibble, money back guarantee on all online purchases. You can request a refund within 14 days of receiving the item, and it must be returned in its original condition.
The returns period can be tweaked (within reason) on a case by case basis if you are buying the item in advance of a particular occasion. This would need to be agreed before we dispatch the item. Please contact us if you would like to discuss.
Christmas 2025 : We've extended our returns window for the festive season. Items purchased between 1st and 24th December can be returned or exchanged until 9th January 2026
If an item has been resized at the customers request, the refund is the full amount minus £60 resize cost.
Book a private appointment to see our jewellery in person. Near Essex.
View the jewellery from the comfort of your own home.
We've answered all of your most asked questions on our FAQ page.
